Refund policy

At Global Cart Company, we value customer satisfaction and aim to ensure you are happy with every purchase. If you are not fully satisfied with your order, we’re here to help.
Returns Eligibility
We accept returns only under the following conditions:
The item arrived damaged or defective
You received the wrong item
The product is not as described
To be eligible for a return, you must contact us within 7 days of receiving your order.
Non-Returnable Items
Certain items cannot be returned, including:
Items marked as final sale or clearance
Products that have been used, washed, or altered
Items returned after the 7-day return window
Return Process
To initiate a return:
Contact our support team at globalcartcom@gmail.com with your order number and clear photos/videos of the item.
Our team will review your request and provide return instructions if approved.
Items must be returned in their original packaging and condition.
Refunds
Once your return is received and inspected:
Approved refunds will be processed within 5–10 business days
Refunds will be issued to your original payment method
Shipping fees are non-refundable unless the error was on our part
Exchanges
We only replace items if they are defective, damaged, or incorrect. If you need an exchange, contact us and we will guide you through the process.
Late or Missing Refunds
If you haven’t received your refund yet:
Check your bank or payment account again
Contact your payment provider (it may take time to process)
If still unresolved, contact us at globalcartcom@gmail.com 
Contact Us
For any return or refund inquiries, reach us at: globalcartcom@gmail.com